nazuki210

ok, here come to part 11~!

as I  have mentioned in the pervious blog, many of my good collaeges' internship are come to an end, now  more and more new interns is coming to our restaurant. As everyone have the responsibility to teach the new interns,for me, I am responsible to teach them how to be a food controller, to be the king/queen of the back office, haha!

Actually when i head my team leader , Hsin , told me in brifing time" Amy, today you just take care the new intern and teach her how to be the food controller.", the first thing come to my mind was" oh ! what? I teach a new intern? I just work for 3 months, how can I teach them? I even can't do the job well yet......" I just feel really stressful at that time, I afraid  that I will make mistakes when teaching them, as I still not really familiar with the restaurant operation. And now i just realized how difficult when you have to teach someone, you cannot only tell them how to do that job , but have to show them as well, besides you also need to teach them and work at the same time! since they are new in the restaurant , they may know nothing about how to present the food, where is the position that they have to bring the food to, how to read the order, how to prepare the underlinder, which dishes use which kind of underlinder, how to do the side table service, how to do the polishing and be the food controller a the same time....................etcetc, you have to teach them all the thing that you have learned from past 3 months within ine day time........it really a hard task for me, cos i am also a " new" intern in Bel Air, sometimes when there were more than 50 guests come to our restaurant, everyone will be very busy and everything just become messy, especially the back office, i just run here and there to ge the order and polish all the thing like a crazy woman!now i have one more task is to teach them at the same time! now i finally realized that how tired and hard of being a teacher or leader, and I really feel both of my team leader and manager are superwomen, they just do everything well, no matter teach and work ,or even dealing with guest's complain. Now they already becoem my targetm i hope that one day,I can be a successful hotel operator like them.

Cry during my workinig time...........

today'sreport is so simple, just like my topic, " cry during my working time~" let me explain y it happen to you guys.

till now, i have already work in bel air for more than 3 months, I would say, i really learn a lot in the past 3 month, especially when i was working in the back office to be the food controller, i really love this job actually, since you can lean a lot of skills that you can't learn from your school or from the books, you have to learn from your experience, eg.) time management. And chief are really funny there , i always haev a happy time there. Howeve sometimes, it really stressful, especially when the reservation is more than 50 ...cos at that time, the manager outside will always come to the back office and ask for the food and the chief inside will always push you to bring the food outside...I would say that's  a nightmare for me...it is because when everything  gonna be hurry, everyone will in a bad mood,as they can't show that to the guest, wt they can do is show their bad mood in the back office, eg.)giving pressure to the chief so as to bring out the food as soon as they can., so when the chief is not happy, who they can shouted at in order to release their stress?????? the answer is.............................the food controller in the back office! that's me in the past one month, haha~i understand everyone should find a way to release their stress, so i won't mind about that, but sometimes a questions will come up to my mind, who I can release my stress to?????the answer si no one, haha!

       


when i saw this two photos, i just feels like i step out from the prison, and that's the first sunshine i saw(although that's a sunset.......haha), it just make me feel peaceful and comfortable , its difficult to find such slience moment in taipei ohh...........ok so where is my prison??

haha, my family always ask me to post some new photo here, okok ,i finally got time to upload photo here, so hey guys, any different about me?????

4 months before

till inow i almost work in my hotel for more than 2 months ,as tieme goes be, I gain more and more experience and knowledge, but sure friendship as well! now we already become a gd partner with each other, when anyone one of us got problem, we just help each other, now i realised an belair team is already formed! I realised that team work is really important in hotel operation! thank you claire, amilly,joy,neo,tiff............many many many!!!

ohhh yes,I really feel thankful to all "boss" who give me help when i was being the food controller , just like last night, when i had to due with m ore than 40 guest's food , i am goonna be crazy, and everything just hurry hurry and hurry, cheifs pushing me to take out the food in the kitchen, then my boss (manager) jsut keep asking me when will the food come out...ohh, when i so nervous and on't know what to do, my superman appear!!he is call mario , assistant director of F&B department!he is really nice, he teach me how to be a gd food controller, like arrange all the order in a proper way, don't put all the order together, like seperate  main course order and soup order, so when colleague "fire" the food, then it will recognise the order more easily.Mr. Mario treat us like his partner but now a worker, he alway repsect us and he can teach me french as well , since he is from Swizterland!haha~  

besides, now already the end of june, as I start my internship late, most of my colleagues already finish their half year internship training, all oif them will leave before the middle of july...

I would say, i longer try anymore lu~sicne that's a task that i can never be success..haha, now i just wan tto laugh, since i really feel soo " surprise" how the friendship between two people can break soo easily..haha...i don't know how to say, sometime, you best friend can talk to you and care abotu tyou all the time...but the other day, they can treat you like a person that they never met before....i just feel sooo disaapointed and give up to try, if they want to treat me like that, then i have no reason to treat them like my best friend anymore...haha, i just think i am soo stupid to do so many thing before...hahhaha....i don't know how to say.....i already won't pray that  our relationship will back to a month before, sicne that's impossible, hahah and the main point is , i even don't know wt happen between us, can anyone tell me?? haha

now i need to get used to be alone lu^^

maybe that's a little bit late in writing this report, i am so sorry about the because i was extremly busy and tired.....since there is an exhibition called " computex" being held next to our hotel from 5/6-9/6.......that's a really big exhibition which attract many factory owners from different countries to come and join the exhibition.As there are many foreginers...they always having meeting ,lunch , and dinner in our restaurant...our restaurants was continue to be full for more than five days , not only lunch time, but whole day ,including the time then we supposed to be closed for preparing our dinner setting, since many ppl just rush to our outlet to have meeting here..........

for me , i am the food controller for the whole weeks..so as I remember, i just run and Run and Run for the whole week...since i have to place the food for more than 70 customers for each meal time..sometime, i even have to place the foodo for 2 to 3 table at that same time!how can I do that, i only got 2 hands.........so now i realised i have to learn how to carry 4 to 5 plates in each time when i abck to ihtti!!haha! my nightnare didn''t finish after i finish relaease all the food from the kitchen ohh..........I still have to polish hundards of cuterly, glasses, show plates immediately in order to prepare for the next meal time...........although i quite enjoy polishing, since i can talk to cheif and my collegues when they pass by...but it hurts my hand >< i htink if i continue polishing for 2 more months, my hand will just liek my grandma;s hand , haha!but i relaly like to work in the back office, since it help  me to know more about back office's work and build friendship with cheif,now i seems got more friends in my outlets ne, at least i won't feel alone anymore  during my working time^^

By the way,fortunately, i got many ppl to help me, my collegues and manager always help me when i have not enough" hand" to place the food to customers.....and when i was sooo nervous in during sooo many orders...one of the manager call Freeman just stand next to me and help me to due with them...i really feel thankful to him, and to all my buddies collegues, without their help, i can never finish my job .Thnak you guys!

ok, here is my internship report part 6!

actually , nothing really special in the past week , expect I have to work soooo hard and got exhausted everyday^^">

but few days before, i have learnt some important thing.....which i learned from a customers who always some to our restaurant, his name is called Micheal Allen, who always be the guest in different hotel's restaurant.

In that past week, i have to go to banquet to support for one day, that a great experience for me, since that make me know that I have to cherish what I got now, or the job that I am working in , I have to learn of being satisfied. Why i said so, since before i always think that , it was soo stressful for me to work in bel air, but actually, after I being a supporter in banquet, I just think that working in bel air is just like work in a paradise.Since working in banquet is 10 times stressful and harder than working in a small outlet like my restaurant.....Bel Air.

As I didn't have a lot of experience and I didn't learn chinese cusine service sequence, I was being a drink filler on that day. Actually that day was a big event in our hotel which is one of the rich and power person in taiwan held a wedding party for his daughter, there are many reporters and photograhers waiting outside the hotel ...the whole atmosphere was formal and ceremonious, a lot of politician and famous people joining this wedding party.although I am only the drink filler on that day, but i still feel really nervous  , since if I make any little mistake when service all the guest , it may cost a great problem to my hotel afterward.

I have filled beverage for more than 5 hours on that day, although i was exhausted after finish my job, It make me learn a lot and it also widern my horizon.I learn that " team work " is the most important part in banqet ..nono,btu al the outlet. Since work as a team can help you to work smoothly, and the trust between each other is also important, sometimes people can't finish a task a lone, just like if you want to provide the best service to all the customers in this wedding party, you have to trust your collegues and work with each other as a team...if not job can't be done smoothly and for sure, best service can't be provided..that wt I have learn in this wedding party.

ok, here come to my internship report again. 
In the past week, my restaurants was very busy , since there was an exhibition held next to my hotel, thus many businesee men came to the restaurant. 
in the past week, i did try many new things, such as take care of a ball room and vip room, which mean i have to serve the guest who book the vip room, sometimes i have to serve 3 ppl but sometimes , i have to serve 12 ppl by myself, it really stressful. As they are all vip guest to our restaurant , i can't make any mistake. But for me, i think the most difficult part to the time control, since you are the only waitress for that room, you have to places dishes on the table and remove all the dishes at the same time, you can't let the guest wait fro soo lone, so you have to "fire" the food at the right time and also need to open wine for them sometimes, that's really not an easy task, whenever i finish serving them, i just feel like all my energy for that day has been gone^^">But i did learn a lot from that, i learn how to take the order, how to communicatre with the guest and how to seel our food to the guest, that is a great experience for me^^

Besides that, i also being the food controllar in last week, i have to replace the dishes to all the guest in our restaurant, now i realised that this is th ehardest job in our restaurant>< you have to remember the table no, the seat no. , wt preparation work you have to do in order to placing the food(eg, get the underlinder and coaster,get the tea spoon for sauces........etc)

today is 11/5, I am having my day off, but i can't feel any happiness for that...wt i think now is only " tomorrow is time to work again.." 
many peoplw said , you can't blame anyone because that's what you choose ...I know about that...but i really not happy right now. Till now...2 months have already past....the happy moment that i had, i would say , not more than 10 ...I won't say i regret in making this decision, but it's totally out of my prediction ....now everyday, i just work and sleep, i really hate this kind of life, but even though  I got off, i still   alone and do nothing.I can't find anyone to go out with me, whereever i go , i just go alone, is that whatt I really want, is that whatt i should got after I pay such a lot of effort to come here to have my internship, Idon't know, who can tell?but i really feel frustrated for that, friends, i got here, but i can find no one whenever i was sad.sometimes i just want to  talk to someone or do some shopping with someone,all of them are busy.
I know that's not other's fault ,but that's totally not a  good feeling.........and "it" come tooo often....when i can get rid of that? i really miss my life in Hong Kong,  whenever I feel bored , i can find my friend to go KTV with me, hang out with me or do shopping with me...

here come to the 3rd week of my internship.....


as I need to travel MTR back home, I have changed to morning shift instead of afternoon shift .actualyl after change to this shift , i learned a lot!now i realised, the importance of doing preparational work! and leared how important of time management^^ cos "time is the only thing that will never wait for you , when you diong the perparation work in morning shift, if you can't finish your work before the opening time of the restaurant....i will cause a big problem, and no one will care about y ou can't finish in time....people in the real world will only care about the results, so now I have learned that if I know it's impossible to finish in such a short period of time, then wt I can do is use my own time to finish that, try to come to the restaurant 30 mins before my working time...or do FASTER! but I can say when people work under stress...they will learn how to work faster..haha! that's wt i am doing now, now i just in a "hurry " mode wtever i do, even walk! I think that's also a benefit that i gain from th is job ne^^

hey..here is my 2nd week report..actually , i can use two words to express my feeling in this past week....TIRED & EXHAUSTED...
this week, i have change to morning shift instead of O shift(overtime shift..) i am gald that I need not to take taxi everynight i finished my work...i would say, it help me to save a lot...but on the other hand , i need to weak up 2 hours ealier and after my work, i have to rush back home and go to bad as soon as I can...everyday is the same, work and sleep, no more free time and no more rest time><

but i really learn a lot is past 2 weeks, first of all, i have learn the importance of TIME mangement! cos now I am no longer stay in IHTTI and being a student, no one with care about you, in this REAl world, time TIME is the ost important thing, if you can't  finish a task within the time your boss has given, you can only giveup your rest time or lunch time to finish that, there is no more "grey area" that you can think of in order to gain more time in finishing that task. so for me, now i try to back to the restaurants earlier , thus i can have more time to finish the preperation work, although, that's not the best way, but i hope that by reducing my rest time, i can erge myself to ijmprove my effectiveness!haha~

anyway, I would say, now here is already become my work station in preparing for my internship report.As i need to write a blog here evey week to record what was happened during my internhip..so you guys cann see me here everyweek..hahah!

ok, let's start.

maybe some ppl will know that i had put a lot of effort in order to get this job, i really cherish this chance, so sure i did work hard lor.But last week was really my hard time......since i haven't work in F&B or doing anything related to service for more than 2 months....when i start to work, i suddenly being ask to do this and do that and serve the guest...and work from 12:00-12:00a.m.!!omg.....i was extrememly tired...when i polishing a thousand of cuterlies...i have a thought that later whenever i saw anyone having western cuisine...i will kill them...!

but on the order hand, i realised that , before when i was having dinner and talked happily with my friends or family...actually that is the result of many people behind and paying a lot of effort in order to make the whole dinning goes smoothly...some may working in the kitchen and see when should they get the food out...ssome may polishing a thousand of galsses and cuterlies...some may thing how to settle the complaint from the guests....etc,etc...So I think being a waiter is really a hard job but it's worth learning! I really learn a lot this week!

so , finally ,i would say we should respect all the people who serves us in the world, waiter is totally not a " low level job, don't even think that you pay money to have a meal in a restaurant so you have right to blam the waiters with no reasons and look down on them...since without their service...no one can have a happy meal time~

hey guys, come her and write something again!

first of all , i need ot say thank you to god, since now everything is settle....finally need not to back to hk^^">

however, i still have to wait fro one more week in order to start me work ohh....actually,it can say that's my last holiday before I back to swiss....but I don't know why, sometimes, I just in bad mood and don't know where i can go and wt i can do....the felling really terrible when you wake up every morning without an "aim"...that's Y i just sleep till 12:00p.m. everyday^^" actualy that's gd la, at least i can keep fit, as I always ahve my first meal at around 3-4....it can help me to save money, haha!