okok, everybody, here coem to part 12^^
as I remember last time, i was talking about how frustrated in teaching new intern, isn't it? but after the last week, i can say i got a different point of view about teaching or wroking with them.
in the past week, as our outlet got 3 new interns who called Egger, Summer and Sheila, all of us including me, intern as well ,have to teach them how to be a successful waiter or waitress is bel air. For me, I am the one who teach them the operational work in the back office.I just teach them what they have to prepare for the underlinder of the dishes, how to polish cultery, how to read the order, how to "fire" food, etc, etc. i just keep repeat, repeat and repeat everyday , you know why?cos they report on different day?!haha
sometimes, when i have to tach them during the busy hours in the back office, i was really frustrated, that's not phsically tired, but mantally one...it is because i have to take care of them and keep the back office running smoothly at the same time, the responsibility make me really stressful, and I also have to control myself not to being crazy in the back office and have to be professional when ever i present the food before our guests, keeping pressing myself make me feel tired,now i finally know how hard to be a teacher .
but on the other hand , when i was teaching them, it just like i am teaching myself, y i say so? it is because they were doing what i did feel months ago, i still remember few months ago, everything is new to me, no matter colleagues, chiefs, those tasks,and I always make mistakes or forgot some importants steps during work. Now i finally realised how my colleague feel when they were teaching me at that time^^"but I also told myself not to shouted at them or give them pressure whenever they make mistakes, since i always remind myself "if you don't want people treat you in this way, then you should never treat others in that way" , punishment can't help anything but only make people lose their confident.Actually, i also got improvement when teaching them, since when they were doing something wrong, I can remind myself not to do it again and think about how to correct the mistakes they have made,someimtes we just discuss with each other and find the solution together. besides,sometimes the way that they work in the back office like the way to prepare the underlinder and the way they polish those cultery are even better than the one that I am using, therefore ,I think that when I am teaching them, actually i am learning from them at the same time, I really feel glad to have a chance to be their little teacher. Although i will finish my first internship within a month, but I hope that I can share what i have learned in Bel Air to them and i hope those knowledge can help them to be an all-rounded waiter or waitress.
- Jul 22 Sun 2007 20:12
Innternship report part 12~!
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